Patient reviews consistently highlight the professionalism and friendliness of the entire team at Dr Tooth Family Dentistry. Dr. Ma and Dr. Anthony are particularly recognized for their gentle approach and excellent communication skills. Many have been returning here for years, reflecting strong patient loyalty.
The staff is well-regarded, although not every experience has been seamless. Reviews mention a warm front desk staff member named Yoli, who offers helpful guidance. Some concerns arose about one front desk employee's attitude, indicating a need for improvement in that area.
Cleanliness receives high marks, contributing to a reassuring environment. Patients feel comfortable knowing that hygiene is prioritized consistently. The care provided during visits, especially for procedures like tooth cleaning, is often described as thorough and gentle.
Waiting times are generally acceptable, especially for those with appointments. However, walk-ins might experience more delays, given the demand during busy hours. The clinic's efficient scheduling system helps keep flow manageable, improving overall patient satisfaction.